PHILIPPINES – Business process outsourcing (BPOs) companies based in Iloilo signed a “Voluntary Code of Conduct” recently, as their means to promote good relationship and respect within the industry. “This code of conduct is voluntary; it doesn’t bind us to any laws but this is just to promote respect among us BPOs. We are in favor of the code of conduct so we have means of control among all of the BPOs,” said Vivienne Araneta, operations director-client delivery of Transcom. The signing was part of the activities lined up in Monday’s celebration of the Labor Day that was held at the Atria activity center in Mandurriao district here.

To date, there are about 45 registered BPOs in Iloilo and close to 30 are already members of the Iloilo Federation of Information Technology (I-FIT). The BPO sector is also the top job generators during Monday’s job fair. Araneta said that this month, they intend to hire an average of 300 to 500 workers. On the other hand, Teletech hires 50 to 100 weekly, according to Cristy Marie Tabanao, talent acquisition marketing and communications specialist of the company. –